Union's response to Ad Dir 02-14

The union must respond to DCC Administration's 12-19-02 Administrative Directive # 02-14. Management plans on putting those changes into effect on 01-06-03. While it is within anagement rights for them to implement the changes as described, it is totally inaccurate to characterize those changes as a "result" of contract MOU # 14. We view Mr. Grosshans' message as a disingenuous attempt to shift responsibility onto the union for the independent changes that he is making.

 

The fact is that union and management have reached agreement in principle on a new Agent Workload MOU, which establishes point values, maximum caseload, and response time for management to authorize overtime or provide workload relief. That agreement was reached against the backdrop of the recent Time Study results. We consider it to be fair and reasonable.

 

Union and management have also agreed in principle to a revised Workload Adjustment Policy, which sets values for waived tasks. Again, we view this as reasonable. Both of those agreements are entwined with the not yet concluded Master Contract negotiations. It is not true to describe the situation as one of "awaiting signature by the union".

 

Although the union was consulted in advance of the "Workload Modifications" presently being put forth and taking effect on January 6th, A.D. #02-14 was not a negotiated item and it is unrelated to our contract.

 

Thank you for your attention. Tom Corcoran, Local 2748 President